If you would like to cancel your account and have it restored at a future date, you would need to first download a backup file for your site. Do this before submitting a cancellation request! We do not keep backup files for terminated accounts. This file would be your responsibility.
To download a backup file of your site for future restoration, log into your Cpanel
Click on the Backup icon.
Click the button that says Download A Full Website Backup
Store this file on your hard drive and if you ever want to restore your website with PappaShop, you would just need to submit a support ticket and attach that file so we can restore your account.
- 1 Los Usuarios han Encontrado Esto Útil
Artículos Relacionados
I have misplaced my login info, where can I find it?
If you log into the client area using the email address and password you registered with you...
Someone purchased from me. How do I find their order?
Click on Orders on the left hand side of your admin area. Then from the dropdown menu choose...
How do I access my storeadmin and what is the storeadmin for?
The storeadmin is where you will log in to add content to your pages, categories to your catalog...
How do I cancel my hosting account?
If you would like to cancel your account, please notify PappaShop via the instructions below...
How do I upgrade or downgrade my account?
To downgrade your account, log into the client area and click on Services / My Services. Then...
