If you have an order from a customer and you can only see 10 out of the 12 items ordered, chances are the title and / or attribute titles are too long. Mals holds all the order information but only relays back a certain amount of characters. To fix this problem, try shortening your product titles and /or your attribute titles.
For example, instead of saying 9 inch by 12 inch sheet, shorten that to 9x12 inch sheet.
Please Note: Even though you cannot see all of the order on the order information in your storeadmin or on the packing slip, you can still log into your Mals-e account, click on Orders / List Orders and display the details of that order.
- 3 Users Found This Useful
Related Articles
Manually processing order, where to find customer payment info
You log into your Mals-e account and click on Payments. Put in your payments password (which...
Paypal transactions are not showing up in your orders area. What to check.
There could be a few possibilities for this If you look in your Mals account under List Orders...
Can I offer two currencies for customers to choose from?
No. Mals as well as our site builder, are configured to accept only one currency.
How to offer your reps commissions on sales from your site
First set it up in your Mals-e account. Then activate the affiliate program in your website...
How to set up Multiple sales tax for one state
You can set up a different tax amount for each zip code in one state. Log into your Mals...
